How do I cancel?
Sidra Condron avatar
Written by Sidra Condron
Updated over a week ago

Let us know via email at support@spyfu.com, live chat, Twitter (@SpyFu) or phone if you’d like to cancel. We can end your subscription right there and confirm the cancellation for you. You can also use the “subscription” link in your account drop down menu.

Keep in mind that you will need to contact us (email support or use live chat support) to trigger the refund. It's not automatic, but it is easy once you request it.

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Though SpyFu has a lot of free keyword tools, you get the full experience when you sign up. We know that taking that leap can be a little scary, so we make cancelling a SpyFu account easy and painless.

There are no contracts, and there's a "no strings attached" 30 Day Money Back Guarantee. So you can use SpyFu without worry to see if it's right for you!

Video Script:

Patrick:

At SpyFu we make cancelling easy and worry free.

In the upper right hand corner of every page you’ll see your account details. Simply click on that and choose “subscription.” And from there you can cancel! Easy as that!

If you’re within the first 30 days of your membership just ask for a refund and we’ll give you your money back. All of it. No weird hidden fees.

You can also cancel over live-chat, e-mail or phone. You could even tweet us… not a lot of people take that route, but you could!

We want people to love SpyFu, and we understand that it might not be right for you. Here to explain why we make it so easy to leave us is the president and founder of the company:

Mike:

The number one rule at SpyFu is that we’re not dicks

I personally hate it when I try and cancel a service and they make it impossible. “Fax in your request, sign this form in blood, we’ll get back to you in 2 weeks!” That suuuuucks.

I don’t want to be that guy, I don’t want this company to be that… company. So I intentionally hired a team that will literally be nice to you as you cancel, and if you need a refund they’ll get that done for you too.

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